Saw this video courtesy of @Chris Skinner - just brilliant, and great to see scammers get a bit of their own medicine.
AI, and chatbots have progressed to the point of imitating race, gender, age and perhaps personality..of any scam targets. Netsafe's Re:Scam initiative providing the tool. There is a serendipitous pleasure in the thought of a chatbot wasting the time of would be scammers and preventing them from spending time targeting more vulnerable parties.
You do wonder where it will get to once scammers employ chatbots themselves - a never ending algorithm of computer chat, but hopefully that is a bit further into the future.
The way it works is when you get a scam email, forward it to email@example.com. After verifying that the email is indeed duplicitous, the service employs a proxy email address to begin conversing with the fraudster. The bot, which uses AI to imitate the email habits of an actual person, pretends to fall for the swindle in the most annoying way possible.