Is the regulatory jigsaw nearing completion?
For a generation, UK regulation has had EU and global as well as national components, and since the crisis all three have been...
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Not often do 55,000 firms face the same regulatory change requirement at the same time
Except it is going to happen in 2018, when the FCA changes the current Approved Persons regime to one based on the principles trailblazed...
Should insurers beware InsurTech firms bearing gifts?
Whilst co-authoring two blogs with my colleague Stuart Riddell, The battle for the insurance value chain and Comprehensive protection –...
FCA Business Plan - covering the waterfront
If you have any doubts about the extent and complexity of the waterfront the FCA is charged with scanning, its Business Plan, published...
Is the Private Motor Insurance Market Bus-ted?
As talk of driverless cars turns into reality, many commentators are predicting the demise of the traditional motor insurance market and...
Reading the tea leaves - forward-looking regulation refuses to get easier
We are in the middle of a series of reports, updates and business plans which, together, should map out the path of financial regulation...
Customer Experience – Mastery or Mediocrity?
Our latest report offers insight into how the financial services industry is performing from a care, loyalty, reputation and trust...
Voice interaction, further evolution
The Amazon Echo and Dot are just two example of tech including fast developing voice and natural language processing technologies. The...
Wonga breach highlights wider dilemmas
We don't yet know the details but, even without this latest hack, it's clear data breaches are likely to become more common. This creates...
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